Job description:

Within delegated authority, the Telecommunication Assistant/GS5 will carry out the following duties:

Satellite Earth-Station Operations:

• Assists in the operation and maintenance of Intelsat Standard satellite earth-station equipment, inclusive of the antenna system, RF equipment, IF equipment, base-band equipment, and the control, supervisory, and test facilities.
• Performs fault diagnosis and repair.
• Performs other related duties as required.

Wide Area Network Operations (WAN):

• Monitors transmission performance of all local and remote network nodes at the link and at the I/O levels.
• Coordinates with leased line carrier and/or remote site technical support staff, service restoration during facility failures.
• Performs other related duties as required.

Local Area Network Operations (LAN):

• Assists in the implementation of ad-hoc LAN support requirements with departmental focal points.
• Provides remote operations and maintenance service and advanced technical support for the LAN Network.
• Maintains LAN equipment inventory.
• Performs other related duties as required.

Voice and Messaging Operation:

• Analyzes and reviews requests for telephone services.
• Formulates technical service orders and follows up on pending work orders.
• Maintains liaison with telecommunications representatives with regard to any change, correction or discrepancy on technical information on procedures; oversees installations, monitors quality and quantity of work performed by contractors and compiles and prepares statistics on same.
• Network Layout showing equipment locations and connectivity.
• Performs other related duties as required.

Audio/Visual Conference Services:

• Installs, configures and tests audio, video conference and desktop video conference hardware/software using available communication and network connectivity.
• Assists in meetings’ preparation by preparing and configuring conference hardware and operates equipment during conferences.
• Provides support and training for new users of conference systems.

Two-way Radio Network and equipment:

• Installation and maintenance of radio equipment.
• Programming for radio equipment
• Installation and maintenance of equipment in vehicles.
• Maintenance of equipment records.
• Performs other related duties as required.
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